Learnya
Guide

How to choose an AI agent platform.

Four criteria decide a lasting choice. For each one, the questions to ask any vendor, and our answers.

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  1. 1

    Sovereignty

    Where the data is, who computes the answers and which law applies.

    The questions to ask
    • Where is the data hosted, and by whom?
    • Which models process our content, and in which country?
    • Can it be installed on our servers?
    Learnya's answer

    Data and models in Switzerland, with a Swiss company. Installation on your servers is a standard offer, including without Internet access.

  2. 2

    Business relevance

    A generic platform knows neither your rules nor your standards.

    The questions to ask
    • Which of our industry's frameworks are built in?
    • Can we build assistants with our procedures?
    • Who helps us design them?
    Learnya's answer

    Industry editions with their reference frameworks, and assistants designed with your experts using the WorkStreams method.

  3. 3

    Simplicity

    Adoption is won or lost with non-technical people.

    The questions to ask
    • Can an employee use it without lengthy training?
    • Does it work on a phone?
    • Is its office suite included?
    Learnya's answer

    One sentence is enough to hand over a task. Web, desktop and phone, with an Office suite compatible with Word, PowerPoint and Excel.

  4. 4

    Governance

    Open up to the whole organisation without losing control.

    The questions to ask
    • Who can do what, and how do you set it?
    • Do sensitive actions require approval?
    • What does the audit log keep?
    Learnya's answer

    Roles, guardrails and approvals set in the console. Every sensitive action is approved and logged.

Further reading

Form your own opinion.

Academy resources to ask the right questions, with their sources.

Academy

Trust and confidentiality

Five questions to ask before entrusting your work to an agent, and how to check the answers.

Read Courses

Ethical AI in practice

Bias, model documentation, accountability, Swiss and European law, environmental footprint.

View the course Lesson

Where a model runs

Online, on a computer or on your servers: what each choice changes for your data.

Read the lesson Reference

Glossary

The terms you will come across with every provider, explained simply.

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